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Last updated: 25/02/2025

This Service Agreement ("Agreement") is a legally binding contract between Demo ("Demo", "we" or "us") and the visitor ("you", "your" or "user") who has registered an account with Demo to use the services provided by Demo ("Service"). This Agreement sets forth the terms and conditions governing your use of the Services.

If you do not understand any part of this Agreement, please contact us before using the Service.

You may not use our Service if you do not agree to all of the terms of this Agreement.

1. Eligibility

By accessing or using the Services of Demo, you represent and warrant that you will not use the Services if laws applicable to you by reason of your country of residence and/or citizenship prohibit you from doing so under this Agreement, and you acknowledge that Demo is not responsible for your compliance with such laws. You further represent and warrant that you will not use the Services for any unlawful purpose, including but not limited to money laundering, fraud, extortion, blackmail, terrorist financing, violent activities, or any prohibited market practices.

2. Restricted Territories

Blacklisted territories include: the Netherlands, Dutch Caribbean Islands, Curaçao, France, the United States of America, the Syrian Arab Republic, the Islamic Republic of Iran, the Democratic People's Republic of Korea, and/or any other country or jurisdiction restricted by law. Playing on Demo is strictly prohibited in the above-mentioned blacklisted countries.

If it becomes evident that you are located in a restricted territory, we reserve the right to immediately close your account. Please review Section 15 of this Agreement for information on refunds following account closure.

3. Use by Minors

The Services of Demo are intended solely for users who are 18 years of age or older, who can lawfully enter into this Agreement, and who agree to be bound by its terms and conditions.

4. Account Registration

By using a Demo account, you agree and confirm that you will use the Services solely for yourself and not on behalf of any third party. You are fully responsible for all activities conducted under your Demo account. We may, at our sole discretion, refuse to open an account for you, limit the number of accounts you may hold, or suspend or terminate any Demo account.

5. Account Suspension and Termination

We reserve the right to immediately suspend, freeze, or terminate your account if you:

Please review Section 15 of this Agreement or visit the Payments and Withdrawals page for information on refunds after account closure.

6. Know Your Customer (KYC)

Demo reserves the right to request any KYC documentation deemed necessary to verify the identity and location of the User. Demo may restrict Services, payments, or withdrawals until identity verification is sufficiently completed, or for any other reason at its sole discretion. Demo also reserves the right to disclose User information in compliance with legal processes or as otherwise permitted by its Privacy Policy. By using the Service, you acknowledge and agree to such disclosure.

7. Risk Disclosure

You acknowledge and understand that there are risks associated with using services related to digital currencies, including but not limited to hardware, software, and internet connection failures, as well as risks of malicious software introduction. Demo shall not be held responsible for communication failures, system errors, malfunctions, or delays of any kind you may experience.

The risk of loss in digital currency services may be substantial, and losses may occur in a short period of time. Prices and liquidity are subject to unpredictable fluctuations.

8. Payments and Withdrawals

Our wallet allows you to send, receive, and store funds.

9. Fees and Charges

Demo does not charge fees for storing funds in your gaming account.

However, Demo may charge fees for sending and receiving funds through your wallet. Any applicable fees will be displayed before payment.

10. Service Availability

No warranties are given regarding the availability of our Services. Services may be interrupted due to DDOS attacks, technical failures, maintenance, or liquidity shortages.

11. Bonuses

Demo offers a bonus program that may include exclusive bonuses, giveaways, and a loyalty scheme.

12. Data Retention

To ensure smooth operation of the Demo website and other services, we may delete all game history and other transaction data older than 1 month.

13. Inactive Accounts

Demo reserves the right to close accounts inactive for more than 12 months and return balances from such accounts. We strongly discourage using Demo as a long-term storage of funds.

14. Account Closure by User

You may close your Demo account at any time at your sole discretion. Closing your account may not automatically delete information we retain about you. To close your account, please contact Customer Support.

15. Refunds

You may request a refund of remaining funds upon account closure. However, Demo reserves the right to reject your request if the following conditions are not met:

  1. Valid Funds. Funds were not obtained through exploits, errors, or other abuses;
  2. Identity Verification. To ensure rightful ownership, we may ask security questions known only to you (e.g., account statistics or other private account details);
  3. No Bonuses. Refunds apply only to funds deposited via balance top-up and not spent on wagers or linked to bonuses.

16. Insurance Deposit

The software provider Aura Gambling ("Provider"), under White Label partnership, requires Demo ("Operator") to maintain an insurance deposit ("Deposit").

Purpose: Guarantee of obligations toward users in case of:

Conditions of Access:

User must:

  1. Provide proof of balance;
  2. Pass KYC verification;
  3. Submit a request via Provider's website form.

Limitations:

The insurance deposit does not guarantee full reimbursement. Remaining claims may only be pursued under the Operator's governing law.

17. Links

Demo does not review external websites linked to its own. We are not responsible for the content of any third-party site. The presence of a link does not imply endorsement. Use of linked sites is at your own risk.

18. Indemnification

You agree to indemnify, defend, and hold harmless Demo, its affiliates, subsidiaries, directors, officers, managers, members, and employees from any claims, damages, liabilities, losses, demands, actions, judgments, settlements, costs, attorney's fees, or expenses arising from your use or misuse of the Services or your violation of this Agreement.

19. Governing Law

This Agreement and all matters related to it are governed by and construed in accordance with the laws of Curaçao. You irrevocably agree that the courts of Curaçao have exclusive jurisdiction over disputes relating to this Agreement. Nothing prevents Demo from bringing proceedings in any other competent jurisdiction.

20. Disclosures, Notices, and Electronic Signature Consent

  1. Consent: By accepting this Agreement, you agree to receive all disclosures and notices ("Notices") electronically, which shall have the same legal effect as a handwritten signature.
  2. Delivery Methods: Notices may be provided via our website or email. They may include information on your account, changes to Services, or other legally required disclosures. Electronic delivery has the same legal effect as physical delivery. Notices are deemed received within 24 hours of posting or sending.
  3. Technical Requirements: To view Notices, you need internet access, a computer or mobile device, and an updated browser. If you cannot access Notices, contact us for alternative delivery.

21. Limitation of Liability

22. Third-Party Software Liability

Demo uses a software platform provided by a third party under a White Label arrangement.

The Provider Aura Gambling is not liable for:

Demo as Operator:

23. Copyright

All content on this and related Demo websites (downloads, images, texts, graphics, logos) is owned by Demo and/or its creators and protected by international copyright law.

Operator Responsibility:

24. Corrections

Materials on the Demo website may contain technical, typographical, or photographic errors. Demo does not warrant that materials are accurate, complete, or current, and may change them at any time without notice.

25. Updates to this Agreement

We may amend this Agreement unilaterally. The "Last Updated" date at the top indicates the most recent revision. Changes take effect upon publication on our website.

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